SHIPPING AND RETURNS POLICY
SHIPPING
Australia Post and other freight companies are experiencing delays due to COVID19. The reduction in air freight and passenger flights has impacted their estimated delivery times. We ask for your patience and understanding if your package is delayed beyond the times listed below.
Delivery Times (Australia)
Typical delivery times for East Coast Metro areas is between 1-5 business days.
Typical delivery time for West Coast Metro and rural areas is 5-8 business days.
Check the status of your order via the link in your shipment email.
Cut Off Times
Orders before 12 pm are dispatched the same business day.
Orders after 12 pm are dispatched the following business day.
You will receive an email with shipping information once the order is dispatched.
RETURNS & REFUNDS
Refunds
We have a 30-day satisfaction guarantee or your money back. Please contact head office within 30 days of placing your order to request a refund. In order to receive a refund, the item must be returned to MgBody Magnesium with the customer being responsible for necessary shipping costs.
- Please email info@mgbody.com.au to request a refund.
- To receive a refund item must be returned at the cost of the customer.
PRIVACY POLICY
We MgBody Magnesium, accessible from https://mgbody.com.au/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by MgBody Magnesium and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in MgBody Magnesium. This policy is not applicable to any information collected offline or via channels other than this website.